Privacy Policy
Updated August 2026
Privacy Policy
Last Updated: August 12, 2026
At J. Barber, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how J. Barber ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit jbarber.com (the "Site"), purchase our products, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that your personal information will be handled as described in this Privacy Policy. If you do not agree with this Policy, please do not use our Services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, operational needs, legal requirements, or applicable privacy laws.
When we make material changes, we will update the "Last Updated" date at the top of this Policy. Your continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.
2. Applicable Privacy Laws
We process personal information in accordance with applicable privacy laws, including, where applicable:
- California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
- General Data Protection Regulation (GDPR)
- Other applicable U.S. state privacy laws
Depending on where you live, you may have additional privacy rights described in Section 10 of this Policy.
3. Information We Collect
We collect personal information in several ways.
Information You Provide
You may provide information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment confirmation information (payment information is securely processed by our payment providers)
- Order history
- Customer support communications
- Product reviews
- Embroidery names, credentials, logos, and other customization details
- Information you choose to provide when contacting us
Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Approximate geographic location
- Website usage information
- Pages viewed
- Referring websites
- Time spent on pages
- Other diagnostic and analytics information
This information helps us understand how visitors use our website and improve our Services.
Information from Third Parties
We may receive information from trusted third parties, including:
- Shopify
- Shopify Payments
- Shop Pay
- Payment processors
- Shipping providers
- Marketing platforms
- Analytics providers
- Customer support platforms
We may combine this information with information you provide directly.
4. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Personalize embroidered products and other customizations.
- Process payments.
- Detect, investigate, and help prevent fraudulent transactions and unauthorized activity.
- Communicate with you regarding orders, returns, exchanges, customer service requests, and account-related notifications.
- Send marketing emails and abandoned cart reminders where permitted by law or with your consent.
- Analyze website performance, improve functionality, and better understand how visitors use our Services.
- Comply with legal, regulatory, tax, accounting, and recordkeeping obligations.
5. How We Share Your Information
We do not sell your personal information for money.
We may share personal information with trusted third parties as necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Customer support providers
- Product review platforms
- Email and marketing providers
- Analytics providers
- Fraud prevention providers
- Professional advisors
- Government authorities when required by law
Certain sharing with advertising and analytics providers may be considered "sharing" under applicable state privacy laws.
6. Service Providers
To operate our business, we work with trusted third-party service providers that help us process payments, fulfill orders, ship products, manage returns, provide customer support, collect product reviews, analyze website performance, detect fraud, and communicate with customers.
These providers include services such as:
- Shopify
- Shopify Payments
- Shop Pay
- Klaviyo
- Judge.me
- Route
- Loop
- Gorgias
- Meta
These providers only receive information necessary to perform their services on our behalf.
7. Cookies & Tracking Technologies
Like many websites, we use cookies, pixels, web beacons, and similar technologies to:
- Operate our website.
- Remember your preferences.
- Analyze website traffic.
- Improve website functionality.
- Measure the effectiveness of our marketing.
- Provide a better shopping experience.
We use essential cookies, analytics cookies, and advertising cookies.
You can manage cookie preferences through your browser settings. Certain features of our Site may not function properly if cookies are disabled.
Shopify also provides additional information regarding its use of cookies at:
https://www.shopify.com/legal/cookies
If available in your region, you may also manage certain tracking preferences through our Your Privacy Choices link located in the footer of our website.
Our website does not currently respond to browser-based "Do Not Track" signals because there is no universally accepted standard for doing so.
8. Marketing Communications
You may opt out of receiving marketing emails at any time by clicking the Unsubscribe link included in our emails.
We currently do not send SMS marketing messages.
Please note that even if you opt out of marketing communications, we may still send transactional emails regarding your orders, returns, customer service requests, or account information.
9. Security & Data Retention
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
These measures include secure payment processing, encrypted data transmission, and industry-standard security practices.
No system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to:
- Provide our Services.
- Complete transactions.
- Maintain appropriate business records.
- Resolve disputes.
- Enforce our agreements.
- Comply with legal obligations.
We do not intentionally collect sensitive personal information except where necessary to fulfill your order or where you voluntarily provide it.
10. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Right to know what personal information we collect.
- Right to access your personal information.
- Right to correct inaccurate information.
- Right to request deletion of personal information.
- Right to receive a portable copy of your information.
- Right to opt out of certain data sharing or targeted advertising.
- Right to appeal certain privacy decisions where applicable.
California residents may exercise applicable rights through the Your Privacy Choices link located in the footer of our website.
To exercise any privacy rights or submit a request, please contact us at:
We may need to verify your identity before processing certain requests.
11. International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence.
Where required by law, we use appropriate safeguards for international data transfers, including Standard Contractual Clauses or other legally recognized transfer mechanisms.
12. Children's Privacy
Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can promptly delete the information.
13. Business Transfers
If J. Barber is involved in a merger, acquisition, financing, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction, subject to applicable law.
14. Third-Party Websites & Embedded Content
Our website may contain links to third-party websites or embedded content from third-party platforms.
These third parties operate under their own privacy policies, and we are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third-party websites you visit.
15. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Email: support@jbarber.com
Mailing Address: 1100 Bellevue Way NE Suite 8A, Unit 794 Bellevue, WA 98004